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My husband and I have purchased and sold many homes over the past 30 years, both personal residences and investment properties. We’ve never had an agent like Susan. She is the most energized and enthusiastic agent we’ve ever had. She loved our property, and represented it to potential buyers even better than we could ourselves. She is honest and forthright, and will tell you the truth rather than just what you “want to hear”. Susan is extremely knowledgeable in all aspects of real estate, and even delved into the details of the site approval conditions for our bare land parcel. She is very bright and a quick learner, and is the most dedicated person we’ve worked with. She is available at all times to her clients as well as the other party and their agent, and responds to text messages and phone calls within just a few minutes of receiving them. She even made time for us while on her personal vacation as our deal was closing – she was as available then as if she was in the office. Susan is the most ethical person I’ve dealt with, being very clear on the appropriate course of action to take in various situations, and never comments negatively on other agents. She is an excellent negotiator, having been a former negotiator for the school district. She helped address situations of miscommunication or lack of clarity very quickly, and always with a smile. Susan is also up on the very latest approaches for selling property online, posting our property in many locations and boosting the listing so it would be seen by as many people as possible. She brought us an offer on our bare land parcel *WITHIN A WEEK* of us contracting with her as our agent. I just can’t recommend Susan highly enough, and will do so to all our family and friends as well. We will *definitely* use her services the next time we buy or sell any real estate.

- Barry and Laura, Morgan HIll

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